Learnerskart.com Money Back Policy
At Learnerskart.com, we are committed to providing high-quality learning resources and ensuring customer satisfaction. We understand that sometimes a product or course may not meet your expectations, and we want to make the refund process transparent and fair.
1. Eligibility for Refund
You are eligible for a refund under the following conditions:
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Course Purchase: You can request a full refund within 7 days of purchase if you have not completed more than 20% of the course content.
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Digital Products (eBooks, PDFs, Templates): Due to the nature of digital goods, refunds are only granted if the product is defective or cannot be accessed after purchase.
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Subscription Plans: For monthly or yearly plans, you may request a refund within 7 days of the initial subscription, provided no substantial use (over 20% of resources) has occurred.
2. How to Request a Refund
To request a refund:
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Email our support team at support@learnerskart.com with:
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Your full name and email used at purchase.
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Order ID or receipt.
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Reason for requesting a refund.
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Our team will review your request within 3-5 business days and notify you of the outcome.
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Approved refunds will be processed back to your original payment method within 7-10 business days, depending on your bank or payment provider.
3. Important Notes
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Refunds are not granted for:
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Change of mind after purchase.
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Discounted or promotional items (unless faulty).
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Courses where certificates have already been issued.
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We reserve the right to refuse repeated refund requests from users who abuse the policy.
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If a course or product is discontinued or becomes unavailable after your purchase, you may be eligible for a partial or full refund.
4. Contact Us
If you have any questions or need assistance, please contact us:
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Email: support@learnerskart.com
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Contact Form: Available on our Contact Us page.
We value your trust and strive to make your learning journey rewarding and risk-free!
